Feature Descriptions

The feature list below is only the beginning! Our custom design team can configure nearly any service you can imagine!

Feature Descriptions

  • Active Menus—menus from which you can choose to give your callers different options. Used primarily with the “Find-Me” function of a Virtual Office Box.
  • Announcement Box—mailbox that gives out static information, but does not take messages.
  • Black Out Scheduled—have your mailbox programmed to NOT notify you during pre-selected time periods.
  • Calls-in-Queue—if your lines are busy, the caller can be placed in “queue” for the next available representative.
  • Call Back—WHILE listening to your message, you may return a call to the person who left the message, or make a call to any other person. Upon completion of the call you will be returned to your mailbox to resume message retrieval.
  • Call Revert—when someone located you using the “Find-Me” feature, you may press the “#” to send the caller back to your voice mailbox where they can leave a message.
  • Call Routing—-Advertise one phone number that can distribute calls to multiple locations.
  • Do Not Disturb—program your voice mailbox to NOT notify you during a specific time period. (i.e. during a meeting, movie, concert, dinner, etc.)
  • e-Delivery—have your mailbox deliver your voice messages and FAXes to your e-mail. Listen to messages and view faxes from your computer!
  • e-Notify—have your mailbox notify your e-mail when you have received either a new voice or FAX message.
  • FAX “cut through”—when your mailbox detects FAX tones, your main greeting will stop playing and receive the FAX.
  • FAX distribution—forward a single FAX to multiple mailboxes.
  • FAX on demand—keep your office open, 24 hours a day! Great for Real Estate Agents, Attorneys, Travel Agencies, Computer Companies; any company with sales literature and information to distribute. Callers may choose documents by number or by description.
  • FAX retrieval—retrieve your FAXes from, or have them delivered to, any FAX machine.
  • Find-Me—give your callers the option to have your voice mailbox “find” you at another number or combination of numbers. Schedule it to find you at different numbers at different times.
  • Forward Messages—forward a message to ANY other mailbox in our system.
  • Hot Line Service—24-hour service that is useful for ANY organization needing to distribute OR obtain information. Obtain a local telephone number and establish a “Local Presence” to callers, without the expense of telephone lines and equipment! We can even attach a toll-free number for toll-free access!
  • Message Notification to multiple numbers—Be notified of messages at multiple numbers (pager, cell, phone, home, etc.)
  • Music/Messages on Hold—while your callers are waiting to have their call handled, you may have them hear a CUSTOMIZED message, with music in the background.
  • “0” Out Option—give your callers the opportunity to press “0” and have their call transferred to another number or voice mailbox.
  • Post-Message Options—give your caller additional options AFTER they have left their message.
  • RediFAX—Inbound—receive multiple FAXes simultaneously, which may be delivered via email.  You can eliminate your dedicated FAX line by porting your existing fax number to the service!
  • RSVP Toll-Free—Give your guests a quick and easy way to respond to your invitation ~ from ANYWHERE in the U.S. ~ at no cost to them! This service is useful for any event requiring an RSVP, such as: Weddings, Banquets, Parties & Seminars. You will get quicker, more accurate responses and SAVE MONEY! For a demonstration of this service, please call 877-445-RSVP (7787).
  • Scheduled Greetings—allows your voice mail to play different greetings at different times and days.
  • Text Delivery—have voice messages delivered to your cell! Simply tap the attachment to listen to your voice message.
  • Text Notification—receive a text when you have received either a new voice or FAX message.
  • Toll-Saver Option—calling your mailbox from long distance? Now, if it answers immediately, you have messages. If it rings, you have NO messages, saving you long distance charges.
  • Undelete Messages—accidentally delete a message? Now you can “revert” a deleted message to “saved”.

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